Aeroméxico, an airline recognized for its excellent service in Mexico, celebrates 90 years of connecting the country with the world. They have announced the expansion of routes from Guadalajara and Monterrey to destinations such as Miami, Las Vegas, and New York. Andrés Castañeda, Executive Vice President of Digital and Customer Experience, explained that the company has evolved significantly since its first flight in 1934, becoming a global reference in the aviation industry.
In these 90 years, Aeroméxico has invested in technological infrastructure and launched a new application that facilitates the check-in process and will soon offer a personalized shopping experience. The demand for executive services on flights has grown, so the airline has focused on segmenting the cabin so that each customer can personalize their experience.
The strategic alliance with Delta Airlines is fundamental for Aeroméxico, as it allows them to offer a solid network of connections between Mexico and the United States. They currently operate three daily flights between Mexico City and Madrid, in addition to direct routes from Monterrey and Guadalajara. The fleet has been renewed with more modern aircraft, such as the Boeing 787 Dreamliner.
The company has played a key role in democratizing travel, offering extraordinary experiences both in-flight and on the ground. They have renewed their image several times over the years to continue being a source of pride for Mexico on the international stage and to provide quality service to their passengers, with a focus on comfort and safety during flights. Additionally, the investment in the Aeroméxico Connect fleet will include Wi-Fi and free messaging on board in the coming years.
Aeroméxico stands out for its customer service and its warm and dynamic staff. The airline is excited to open 12 new routes in the coming months and has transported more than 500 million passengers in its history. They currently operate 112 routes, 55 domestic and 57 international, offering a wide variety of destinations to meet their customers' needs. With a focus on quality and customer experience, Aeroméxico continues to strengthen its position in the aviation industry.
